Ron Vaughn is the Executive Director at New Horizons. He holds a Bachelor of Science degree in Organizational Management from Nyack College of Business and Leadership. Ron completed his Certification in Applied Counseling and Human Services through University of Maryland’s Graduate School. He is currently completing a dual Masters in Non-Profit Management and Business Administration at the University of Maryland University College. Ron has been working with individuals with intellectual and developmental disabilities for over 30 years. As Executive Director, Ron is responsible for the overall leadership and management of New Horizons. Ron’s duties include managing our strategic planning and assisting the board of directors in developing and maintaining our strategic direction while also developing, implementing, and executing the organizational budget. Ron is passionately committed to supporting and advocating for all individuals with disabilities. His goal is to empower each individual—helping them to realize their full potential through person-centered planning, personalized training, and tailored programs and services that promote independence, choices in career exploration, and community involvement.
Raquel Chen joined New Horizons in 2015 as the Director of Human Resources, bringing with her business experience from the healthcare industry, nonprofit sector, and government contracting. She holds a MS in Human Resources from Barry University specializing in Organizational Learning and Leadership. Prior to joining at New Horizons, Raquel worked as an HR professional for a biomedical company specializing in molecular diagnostic testing, where she was responsible for streamlining processes and procedures resulting in the growth of and ability to retain top talent. At New Horizons, Raquel leads our recruitment and on-boarding, employee relations, benefits, training and leadership development, as well as compliance with federal and local laws. She is a certified facilitator of the Franklin Covey training, 7 Habits of Highly Effective People. She has used this training to enhance and maximize our service delivery. Raquel plans and coordinates numerous agency-wide events, including National Recognition of Direct Support Professionals (DSP) Week, annual awards ceremonies, and our Annual Holiday Party. Raquel's goals include recognizing and retaining skilled DSPs while providing opportunities for professional growth.
Steve Faison is the Director of Transportation at New Horizons. Since joining the agency in 2007 as a Direct Support Professional (DSP) assisting individuals with disabilities, Steve has blossomed into a valuable manager and leader. In 2010, Steve became the Program Manager of Community Support Living Arrangements (CSLA, now referred to as Personal Supports), managing services in both the home and community settings. In 2012, he became the Associate Director of both CLSA and Transportation. Since 2016, Steve continues to lead our Transportation Department as its Director, bringing technological innovation and resources to manage our growing fleet. In addition, he has implemented a vehicle service plan that not only makes our fleet more efficient, but has saved the agency from ongoing repair costs. Steve is committed to providing the necessary transportation that enables each individual to become a productive, community citizen.
Kim Turner, Deputy Director, is a graduate of Virginia Commonwealth University, where he received a BS in Psychology. After graduation, Kim launched his career in the mental health industry in Richmond, VA, at Tuckers Psychiatric Pavilion. He then spent the next five years at the Northern Virginia Training Center in Fairfax, Virginia, as the Unit Manager. There, he led the male unit for individuals diagnosed with intellectual disabilities and mental illness. In this capacity, he assisted with a major project moving individuals from state institutions into community housing. Kim later joined the Melwood Training Center as a Residential Manager. He then became the Quality Assurance Manager for the Residential Department. After nine years in this capacity, Kim began working for New Horizons as the Director of Case Coordination. He spent four years in this position and in 2016, became our Director of Program Services. Kim manages our Day, Supported Employment, Personal Supports, Case Coordination, and Nursing Programs. Kim’s passion is to see each individual we serve achieve his/her maximum potential through the services and support from New Horizons.